COVID-19

Frequently Asked Questions

  • I have received both vaccinations. Do I still need to follow the Public Health Orders?

    Yes. Even if you have received two vaccinations and have waited two weeks since your second shot to be fully immunized, you must still obey the Public Health Orders, with a few exceptions:

    • You may make visits to Personal Care Homes if both you and the person you are visiting are fully immunized.
    • You may dine indoors with people who are not members of your household, as long as they are also fully immunized.
    • You may travel within Canada without needing to isolate for 14 days when you return to Manitoba. You will still need to obey health orders of the province or territory you are travelling to.
    • You may attend large outdoor events approved by the Manitoba Government that are available only to fully immunized people.

    To prove you are fully immunized, you will require a QR code on a smart phone or a plastic immunization record issued by the government. For more details about how to receive your record, click here.

  • Can I get in trouble for not following social distancing?

    Social distancing is a health recommendation, not law. You are not legally required to stay 2 metres away from other people, although this is what health experts have recommended to help prevent the spread of COVID-19.

    However, the Manitoba government has enacted a number of public health orders that you are legally required to follow throughout the province. As of July 17, 2021, these include:

    • Masks are mandatory in all indoor public places.
    • Indoor gatherings on private property are allowed, to a maximum of five people (not including the household’s members).
    • Outdoor gatherings on private property may have up to 25 people. Outdoor gatherings on public property may have up to 150 people.
    • Outdoor weddings and funerals may have up to 150 people, as long as all other guidelines are followed. Indoor services are limited to 10 people. These numbers do not include the officiant and photographer/videographer. Larger gatherings may be held as drive-in gatherings, as long as all participants in a vehicle are from the same household.
    • Restaurants and bars may open at 50% capacity indoors. Patrons must either be from the same household, or fully immunized (meaning they have had two vaccinations and it has been two weeks since their second shot). Proof of immunization will be required in the form of a QR code on a smart phone, or a plastic immunization record issued by the government. For more details about how to receive your record, click here.
    • For outside dining, tables are limited to 8 people, and patrons can be from different households. No immunization record is required.
    • Faith-based and cultural gatherings may take place indoors at 50% capacity or 150 people, whichever is lower. Masks must be worn at all times. Outdoor gatherings may have up to 150 people, as long as distance between households can be maintained. Drive-in services are also allowed without restriction.
    • Movie theatres, bingo halls, VLT lounges and casinos, museums, and galleries can reopen to 50% capacity, for fully immunized people only. Proof of immunization will be required in the form of a QR code on a smart phone, or a plastic immunization record issued by the government. For more details about how to receive your record, click here.
    • Retail businesses may open at 50% capacity, or 500 people, whichever is lower. There are no restrictions about household members shopping together.
    • Hairdressers, tattoo parlours, spas, and other personal services may open at 50% capacity. Appointments are not required.
    • Gyms and fitness facilities can open at 50% capacity, as long as a distance of 3 metres can be maintained between patrons.
    • Summer day camps can open with a maximum of 25 participants in groups.
    • Libraries may open to 50% capacity, or 150 people, whichever is lower.
    • Large scale outdoor events may operate at 100% capacity, as long as the event plan has been approved by public health.
    • Travel to and from northern Manitoba is restricted and non-essential travel is discouraged.
    • You must self-isolate for 14 days if you have tested positive for COVID-19 or if you have been exposed to COVID-19 by a close contact.
    • You must self-isolate for 14 days upon arriving in Manitoba if you have travelled internationally or in another province or territory in Canada. If you are fully immunized, you do not need to self-isolate.

    A list of the provincial restrictions and any exceptions can be found here.

    For a full list of up to date information, please visit the Government of Manitoba website here. Individuals who do not comply with the public health order to wear a mask could be fined $298, and could be fined $1,296 for other infractions. Corporations that do not comply could be fined $5,000.

    The Government of Canada has also put an emergency order in place under the Quarantine Act that applies to travellers entering Canada from other countries. Violating the order could result in high fines and/or jail time. For more information about this order, visit the Government of Canada website here.

     

  • Are COVID-19 vaccines safe?

    There are currently four COVID-19 vaccines that have been approved for use in Canada: Pfizer-BioNTech, Moderna, Astra-Zeneca, and Janssen (Johnson & Johnson). A vaccine is only approved by Health Canada when there is sufficient data showing that it is safe and effective. You can find more information about how vaccines are approved, and a list of other vaccines currently under review here.

    As with any vaccine, there may be side effects associated with receiving a COVID-19 vaccine. You can read more about the side effects here. If you have concerns about receiving the vaccine, you should consult with your doctor before being vaccinated.

    You can read more about the vaccines by visiting the Government of Canada’s website here, or visiting the Government of Manitoba’s vaccine Q&A page here.

  • When am I eligible for vaccination?

    The Government of Manitoba is providing vaccinations to higher risk groups first, including medical workers, the elderly, and people living in certain higher risk areas. To learn if you are eligible for a vaccine, click here.

    For more information about the available vaccines, visit protectmb.ca.

     

  • How do I make an appointment to get vaccinated?

    If you are eligible for the vaccine, you can make an appointment to get vaccinated at a vaccination Super-Site online by visiting this link. To book online, you will need to create an account using your email address and your Manitoba Health Card number.

    If you prefer to book an appointment over the phone, or if you would rather be vaccinated at a Pop-Up clinic instead of a Super-Site, you must call 1-844-MAN-VACC (1-844-626-8222). The call centre is open every day from 6:00 AM to 8:00 PM, and interpretation services are available for over 100 languages. Remember to have your Manitoba Health Card number handy if you are booking by phone.

  • What do I need to bring to my vaccination appointment?

    You will need to bring identification, such as your health card or driver’s license. You must also fill out a consent form (which you can do ahead of time by printing out the one found here). You must wear a mask, and you should also wear a short sleeved shirt to make vaccination easier. If you need to, you are allowed to bring a caregiver or family member with you, as long as they also wear a mask.

    To help with physical distancing, you should only arrive at the vaccination site 15 minutes before your appointment, but you should plan to stay on the site for 45 minutes.

  • Where can I find more information about COVID-19 vaccines?

    Both the Government of Canada and the Government of Manitoba have information pages about vaccines. There you can find information about the vaccines that have been approved in Canada, a list of possible side effects and risks, and vaccination statistics.

    The Government of Canada’s page can be viewed here, and Manitoba’s can be found at protectmb.ca.

  • Are there any resources about COVID-19 available in different languages?

    Yes. The Government of Canada has made many of their resources about COVID-19 (such as fact sheets and videos) available in a number of languages other than English and French.

    You can find links to these resources here.

  • How can I tell if a call from the Canada Revenue Agency (CRA) is real?

    The Canada Revenue Agency (CRA) may call you if they need to discuss your tax or benefit situation—for example, if you owe taxes, did not file a tax return, or . However, there are many scams out there involving a caller who pretends to be from the CRA in order to get personal or financial information from you.

    Before giving any personal or financial information to a caller, you should first verify that they are actually calling from the CRA. To do this, you should:

    • Ask for their name, phone number, and office location
    • Check that the call you received was legitimate by contacting the CRA yourself and verifying the information the caller gave you.

    There are also some “red flags” to look out for that could indicate the caller is a scammer. These include:

    • The caller is asking you to pay with gift cards or cryptocurrency (like Bitcoin)
    • The caller is asking you for information that would not be included on a tax return (such as a credit card number)
    • The caller is contacting you by email, or asking you to respond by email. CRA will never ask you to provide personal information by email.
    • The caller is telling you you must pay taxes on lottery or sweepstakes winnings.

    For more information and other things to look out for, visit the Canada Revenue Agency website here.

  • What relief is available for seniors?

    The Manitoba government has provided a one-time refundable tax credit of $200 to Manitoba seniors. To qualify for this credit, you must:

    • Be 65 years or older in 2020,
    • Live in Manitoba in 2020, and
    • File an income tax return as a Manitoba resident.

    The government has mailed out advance payments of this credit to Manitoba seniors who filed a 2018 tax return. If you qualify but do not receive a cheque in May or June, you can claim the amount on your 2020 income tax return.

    The federal government has also committed to a one-time, tax-free payment of $300 to seniors who are eligible for the Old Age Security (OAS) pension. An additional $200 will be available to seniors who are eligible for the Guaranteed Income Supplement (GIS). This payment will be applied automatically to seniors who are already receiving the OAS pension and GIS payments.

    If you qualify for the OAS pension and/or GIS but have not been automatically enrolled, you may need to apply here:

    https://www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security/apply.html

  • How can I make sure I reopen my business safely and legally?

    The Manitoba Chamber of Commerce has released a Back-to-Business Phase 3 Toolkit that reviews general and sector specific requirements for businesses dealing with physical distancing measures, required safety steps, hygiene protocols, PPE, etc.:

    https://mbchamber.mb.ca/wp-content/uploads/2020/06/Roadmap-to-Recovery-Phase-3-Toolkit-For-Manitoba-Businesses.pdf

    They have also released a “Survival Guide” with more information about COVID-19 supports, that can be found here:

    https://manitobabusinessmatters.ca/wp-content/uploads/2021/04/MB-CHAMBERS-SURVIVAL-GUIDE-MAGAZINE-2021-WEB.pdf

  • Are there benefits available for students?

    The federal government’s CESB (Canada Emergency Student Benefit) provides support to students and new graduates who are not eligible for the CERB or Employment Insurance or are not able to work due to COVID-19.  Eligible students can receive $1,250 per month ($2000 per month if they have dependants or are disabled). The benefit is available from May – August 2020.

    For more information on who qualifies and how to apply, visit the Government of Canada website:

    https://www.canada.ca/en/revenue-agency/services/benefits/emergency-student-benefit.html

    In addition, both federal and provincial student loan payments are suspended until September 30, 2020.  No interest will be added during this period.

  • Am I able to take the For the Sake of the Children course?

    Yes, you are.  For the Sake of the Children is now being offered temporarily as an on-line course.

    Information about the course

    Course Materials

  • What if I am experiencing anxiety as a result of COVID-19?

    The Mental Health Virtual Therapy Program is available to all residents of Manitoba 16 years old and older who are experiencing mild to moderate anxiety symptoms as a result of COVID-19.   See Website

  • Where can I find information if I’m concerned about debts as a result of COVID-19?

    The Financial Consumer Agency of Canada (FCAC) has a Fact Sheet, COVID-19 Managing Financial Health, with information on the Canada Emergency Response Benefit, EI, Mortgage deferrals, family benefits, student loans and more:

    View website.

    There is a Community Financial Helpline providing information on COVID-19 financial supports, income supports, benefits and credits, and credit and debt counselling. They can be reached at:

    1-431-813-4357

    1-855-955-4234

  • How do I keep debt from getting out of hand during COVID-19?

    The Financial Consumer Agency of Canada has a budget planner tool you can use:

    Budget planner.

    There is a Community Financial Helpline providing information on COVID-19 financial supports, income supports, benefits and credits, and credit and debt counselling. They can be reached at:

    1-431-813-4357

    1-855-955-4234

  • What if I cannot pay my rent?

    You should talk to your landlord and make arrangements. Tenants cannot be charged late fees. Evictions for not paying rent were suspended until September 30, 2020.

    There is a Community Financial Helpline providing information on COVID-19 financial supports, income supports, benefits and credits, and credit and debt counselling. They can be reached at:

    1-431-813-4357

    1-855-955-4234

  • What if I cannot afford to pay my mortgage?

    You may be able to get a mortgage deferral that will let you skip payments. You will still be charged interest. When the deferral period ends you will have to pay the deferred payments and interest along with your monthly payments. Ask your bank about the effect on your credit rating. For more information:

    View website.

  • What if I cannot afford to pay my Hydro or Centra Gas bill?

    You can defer payment of these bills and your utilities will not be cut off. Late payment charges will not be charged for 6 months. The utilities are also prepared to make flexible payment plans.

  • Are the courts still hearing family law matters?

    Most family matters set to proceed before a Master will proceed. These matters may proceed remotely, for safety reasons. For more information about how these matters will proceed, see the May 11, 2020 Master’s notice here. Maintenance Enforcement dockets are suspended until further notice.

    All family trials will be heard as scheduled by video conference, if all parties are represented by counsel. All other trials will be adjourned to June 18, 2021 for rescheduling. For more information, see the March 17, 2021 notice here.

    For more information about whether your matter is proceeding, please contact your court centre:

    View website

  • Are the courts still hearing child protection matters?

    Child protection dockets are running. Child protection dockets from circuit courts will be held in the nearest court centre (Winnipeg, Thompson, The Pas, Dauphin or Portage la Prairie), on the same date the child protection docket was to take place in the circuit court. These hearings will be held virtually. Parents can participate by having their lawyers call them and put them on speaker phone.

    Child protection trials will proceed as scheduled.

    For more information, view the May 10, 2021 court notice and the March 15, 2021 court notice.